Visiting a relative or friend

It is important to us that all patients are comfortable and happy with visiting arrangements. Our main priority will always be keeping our patients, their relatives, friends, our staff, volunteers and the wider community safe so please note there are some precautions in place to achieve this.

INFORMATION FOR VISITORS

Visiting information

LOROS generally welcomes visitors at any time. In practice, however, most visitors come between 10am and 10pm. Outside of these hours we ask that only close family members visit.

When you visit

All visitors will be asked to sign in at main reception and to use the hand gel provided. New visitors will be escorted to the ward by a volunteer and will be asked to wait in the social area while they check the patient is able to accept visitors.

As a visitor to the ward, please ensure you wash your hands on entering and leaving this area to reduce the risk of infection to patients and visitors.

If you have experienced vomiting, diarrhoea or flu symptoms within the previous 48 hours, please do not visit.

Our pledge to patients and families is to treat them with dignity and respect at all times. Our staff and volunteers deserve this in return. During your visit please respect all staff, volunteers, patients and other visitors. Abuse or aggression of any kind will not be tolerated and you will be asked to leave the premises.

Visiting as a group

Travelling & parking

On arrival

Accidents & emergencies

Facilities for visitors

Cultural and religious provision

LOROS acknowledges the many different diverse faith communities in Leicester, Leicestershire and Rutland. We try and make every effort to ensure that patients’ and families’ religious and spiritual needs are met while they are under our care.

LOROS has a Spiritual Care Chaplaincy Team which offers spiritual and religious support to families of all faiths and those who have none.The team has chaplains representing the main faiths in Leicester - Christianity, Islam, Hindu, Sikh and we can arrange for representative of a number of other faiths to visit if required.

The following facilities are available at LOROS:

Prayer room/quiet room

Ritual washing facilities

Religious artefacts

LOROS, Groby Road, Leicester LE3 9QE