Day Therapy and Transport Assistant Volunteer


Job description

Many Day Therapy patients would be unable to access Day Therapy services without the provision of LOROS patient transport. At the beginning and end of the day, Day Therapy Volunteers accompany patients on the minibuses ensuring they have a stress free journey. This enables patients to arrive ready to enjoy their day at LOROS.

The volunteers continues to support visiting patients as part of the wider day therapy team. For some patients this can be the only time they leave their home and for their carers the only time they have any respite from their caring role. The impact of this role is felt by many.

Available days and times:

Tues-Fri, either whole day or half day shifts, 8.30am-12.30pm and 12.30-4.30pm

Summary of Volunteer Role

Under the supervision and guidance of the Day Therapy Manager and the Volunteer Transport Co-ordinator, the Patient Transport Volunteer (PTVE) will provide a variety of support to patients.

Key Volunteer Duties

Whether on the minibus or at the Day Therapy unit , the Day Therapy volunteer will support the wider team by:

  • Bringing in or taking home Day Therapy patients in LOROS Wheel chair adapted minibuses

  • Aiding & supporting patients getting on and off the bus and settling them in their home.

  • Supporting drivers to ensure journeys are comfortable and safe and dealing with any patient issues whilst travelling

  • Liaising with emergency services should a patient become seriously ill.

  • Feeding relevant issues back to clinical staff

Personal Qualities to fulfil the role

  • Good communication and interpersonal skills

  • Listener with high empathy

  • Team worker and also able to work alone

  • Honest and reliable

  • Friendly

  • Have the ability to deal with sensitive and distressing situations

  • Previous experience of working in a clinical role/environment desirable

Accompanying files


For an informal chat regarding this role, please contact Alison Brown on (0116) 231 3771 or alternative complete the attached application form.

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LOROS, Groby Road, Leicester LE3 9QE
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