Many Day Therapy patients would be unable to access Day Therapy services without the provision of LOROS patient transport. At the beginning and end of the day, Day Therapy Volunteers accompany patients on the minibuses ensuring they have a stress free journey. This enables patients to arrive ready to enjoy their day at LOROS.
The volunteers continues to support visiting patients as part of the wider day therapy team. For some patients this can be the only time they leave their home and for their carers the only time they have any respite from their caring role. The impact of this role is felt by many.
Available days and times:
Tues-Fri, either whole day or half day shifts, 8.30am-12.30pm and 12.30-4.30pm
Summary of Volunteer Role
Under the supervision and guidance of the Day Therapy Manager and the Volunteer Transport Co-ordinator, the Patient Transport Volunteer (PTVE) will provide a variety of support to patients.
Key Volunteer Duties
Whether on the minibus or at the Day Therapy unit , the Day Therapy volunteer will support the wider team by:
Bringing in or taking home Day Therapy patients in LOROS Wheel chair adapted minibuses
Aiding & supporting patients getting on and off the bus and settling them in their home.
Supporting drivers to ensure journeys are comfortable and safe and dealing with any patient issues whilst travelling
Liaising with emergency services should a patient become seriously ill.
Feeding relevant issues back to clinical staff
Personal Qualities to fulfil the role
Good communication and interpersonal skills
Listener with high empathy
Team worker and also able to work alone
Honest and reliable
Have the ability to deal with sensitive and distressing situations
Previous experience of working in a clinical role/environment desirable