By Leicester Mercury | Posted: September 30, 2015
We asked staff: What is your most memorable / special moment from your time at LOROS?
Marilyn Jones, registered nurse
Caring for a 16-year-old girl who died just as her brother arrived from Canada, who she had been waiting for.
Tracey Hinde, registered nurse
Having spent several weeks preparing the ward, my most memorable moment was the anticipation of waiting for the very first patient to arrive.
Tracey Clayton, healthcare assistant
Being a bridesmaid at a patient's wedding.
Debi Mears, healthcare assistant
Arranged birthday celebrations for a patient even though they were unable to take part due to their condition. It was important for her mother and the family, and brought a tear to their eye.
Agnes Rupango, sister
Hugging a young patient who was upset that she was leaving her kids. She said "thank you, I feel better and ready to go".
Gail Pegg, registered nurse
I was able to organise a blessing and name change so that the patient and son could visit the grave and they would all share the same name. A truly important thing for them all.
Louise Bee, registered nurse
Giving out Christmas stockings to all the patients on Christmas Eve and seeing their faces in the morning.
Helene Morgan, team leader
Helping a husband to position himself on the bed behind his wife, so he could hold her close, her children held both her hands. She died shortly after very peacefully, with her loved ones.
Jo Potts, registered nurse
Receiving special thanks from the two young girls whose mother had died after only being at LOROS for a few hours. They thanked me for my support and caring nature and for staying with them until he end.
Jacky McBlain, ward manager
Being approached by a relative at 8.30am with a request for a wedding that day – working with the patient's chaplain, our chaplain and all hospice services to ensure that at 3pm the patient was married by her own vicar in the hospice chapel.
Lorraine Lee, housekeeper
A patient came in, didn't want to stay as he had to leave his dog behind. I told him that dogs were allowed to visit and he immediately relaxed and decided to give us a go as he put it!
Emma Gill, healthcare assistant
Taking a patient out into the gardens on her bed to be amongst the apple trees as part of her last wish.
Yvonne Hamp, healthcare assistant
Kneeling on the floor holding an elderly man's hand and him telling me his wartime stories.
Gemma Langman, registered nurse
Listening to the "light up a life'' service with the window open. Patient was very withdrawn but joined in when they began to sing Silent Night.
Donna Walker, healthcare assistant
Being told that a colleague (Lyn Nelson) and I had "made his wife's day'' by having a sing-song and lifting her spirits.
Angie Fisher, registered nurse
Observing a patient's pet dog lying on his bed asleep (a little white Westie) next to him, such a comfort.
Leanne Cole, healthcare assistant
Inspiring a young girl to want to be a half nurse, half Disney Princess. Acting out multiple films during her relative's admission.
Cecelia McInnes, staff nurse
Being with someone as they have died, before their family arrive. I am then able to reassure their family that their loved one was not alone.
Jane Pickard, head of inpatient services
Watching the children from a local school perform a Christmas concert with a patient, who said singing carols and watching the children had made their last Christmas magical.
Julie Dalby, health care assistant
Organising a wedding for a very young family. It was a very emotional time for all involved.
Victoria Hanwell, registered nurse, day therapy
Enabling a patient to take a call from his partner, who was in Canada. I placed the phone next to his ear and she was able to say her goodbyes. I was humbled to be part of that intimate time.
Alice Griffiths, staff nurse
Looking after a young man with progressive, aggressive cancer. He was very inspirational and made me feel quite humble. We had many deep conversations, I am so glad I had the opportunity to meet him.
Shindy Singh, day therapy deputy manager
Seeing the pleasure on a patient's face when she went on a trip organised by day therapy and saw the sea – she never thought she would see the see it again.
Matt Buckley, health care assistant
Caring for a very quiet gentleman and as I got to know him he started to open up to me. It was almost magical the way he expressed himself through his art.
Elaine Whitmore, health care assistant
Celebrating Christmas with patients. We have Christmas party week, where we sing carols, have Christmas dinner and present the patients with a little gift.
Dominika Ptak, health care assistant
Having recognition by a patient of how much she enjoyed my quizzes by naming me on a plaque she made for the Day Therapy wall.
Janet Manuel, day therapy manager
When a very poorly patient who was quite distressed, saw me, smiled at me and said: "Thank goodness you are here Janet, you are the one person I trust, the one person I want by my side.''
Mary Hartfield, health care assistant
We had a patient with a brain tumour who had lost the use of his legs. He loved the countryside and his passion was pheasant shooting, so we arranged for him to go out for the day and attend a shoot with his friends.
Amanda Carter, health care assistant
Taking a dying patient outside on their bed because they wanted to feel the sun on their face.
Julie Roberts, health care assistant
We managed to organise a wedding and reception for a couple who had been together for a long time but never got round to marrying. They married on the Friday and the patient died on the Sunday.
